FAQS

Delays Due to COVID-19

We work with a fulfillment partner to print and ship our orders. We’re in regular communication with them for the latest updates of what’s going on. Our fulfillment partner is still operating and we’re continuing to accept orders. Fulfillment and shipping will take longer but your order will reach you. Your support means a lot to us, especially during this time. Stay safe and take care of yourselves.

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SHIPPING AND RETURNS

Shipping Policy:

Our goal is to offer you the best shipping options, no matter where you live.

• All orders are sent to our Fulfillment Center immediately after the order is placed. We cannot cancel orders after they are placed. Normal processing/shipping time is 7-14 business days.

• Orders are shipped via USPS.

• We are not responsible for orders lost, mishandled or misplaced by USPS.

• If you are using PayPal, please ensure that the shipping address is correct prior to checkout.

• Once your order has been shipped and has arrived at USPS, please refer to your tracking number and contact them directly for updates.

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Sizing:

• The t-shirt feels soft and light, with just the right amount of stretch. It's comfortable and the unisex cut is flattering for both men and women. Please consider ordering 1-2 sizes up if you want a more relaxed fit. ALL customers are responsible for reading product descriptions and reviewing size charts prior to purchases.

• ALL figures and sizes are different. Therefore, sizes are NOT guaranteed.

• Please see the product description and size chart for each item for reference. If you need additional help with your order please contact us a authormichellemitchell@gmail.com.

• Solid colors are 100% combed and ring-spun cotton

• Ash color is 99% combed and ring-spun cotton, 1% polyester

• Heather colors are 52% combed and ring-spun cotton, 48% polyester

• Athletic and Black Heather are 90% combed and ring-spun cotton, 10% polyester

• Heather Prism colors are 99% combed and ring-spun cotton, 1% polyester

• Fabric weight: 4.2 oz/y² (142 g/m²)

• Pre-shrunk fabric

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Returns/Exchanges

We sincerely hope you love your new merchandise.

If you are not completely satisfied with your purchase you may reach out to the seller within 3 days of receiving it for credit ONLY. At this time being a print on demand company we do not accept exchanges.

All sales are final and there are no refunds.

• The customer is responsible for

• Ensuring they enter the correct mailing address for the purchase

• Reading product descriptions and reviewing size charts prior to purchases.

• Once items are received by our fulfillment center please allow 7-14 days for processing.

• Orders cannot be cancelled once they are placed.

Please email us with any additional questions or concerns at authormichellemitchell@gmail.com.